Terms of Service

1. Definitions

• "Submit Return", "we", "us", "our", "the Platform" — refers to eEasy interMESH Private Limited, the operator of submitreturn.com.
• "You", "User", "Client" — the individual or entity using the website or engaging filing services.
• "Empanelled CA" — an independent qualified Chartered Accountant on our panel who prepares and files ITRs.
• "ITR" — Income Tax Return filed under the Income Tax Act, 1961.

2. Our role — platform, not CA firm

Submit Return® is a technology and customer-relationship platform. We are not a Chartered Accountancy firm. We facilitate ITR filing by connecting you with an independent empanelled Chartered Accountant who undertakes the regulated work of return preparation and filing.

By using our services, you acknowledge that:

• The empanelled CA is the filing professional responsible for the accuracy of your return based on documents and information you provide.
• Submit Return® provides technology, customer support, document collection, and case management.
• The empanelled CA's ICAI Membership Number is disclosed to you in the filing acknowledgment.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement under Indian law to use our services. By using the Platform, you represent that you meet this requirement.

4. Your obligations

• Provide complete, accurate, and truthful information and documents required for filing.
• Disclose all sources of income; do not conceal income, deductions claimed elsewhere, or other material facts.
• Cooperate in a timely manner with information requests so we can meet statutory deadlines.
• Pay the agreed flat fee for the service plan you choose.
• Review the computed return before authorising filing, and confirm that it reflects your actual financial position.

The Platform and the empanelled CA rely on information you provide. Misstatements, omissions, or concealment by you are your sole responsibility and may result in tax department scrutiny, penalty, or prosecution for which the Platform and the empanelled CA bear no liability.

5. Fees and payment

• Service fees are displayed on the Services page and are flat, all-inclusive for the scope described under each plan.
• Fees become payable after we share the computed tax liability and you confirm intent to file.
• Fees do not include income tax payable to the Government of India. Tax liability is your responsibility and is paid directly to the IT Department.
• If your situation requires services outside the scope of the chosen plan (e.g. additional income heads discovered later), additional fees may apply — clearly disclosed to you for approval before incurring.

6. Filing acknowledgment and accuracy

The filing acknowledgment (ITR-V) issued by the Income Tax Department is conclusive evidence that the return has been filed. Submit Return® and the empanelled CA undertake to prepare the return diligently based on documents you provide. However, the ultimate responsibility for the truth, completeness, and accuracy of the return rests with you, the taxpayer.

7. Income Tax Department refunds, notices, scrutiny

Refunds are credited directly by the Income Tax Department to your registered bank account. The Platform does not collect or hold any refund amount on your behalf.

If you receive a Section 143(1) intimation within 30 days of filing due to an error attributable to us or the empanelled CA, we will draft the response free of charge. For notices arising from facts not disclosed to us at the time of filing, our Notice Response service (₹1499) applies.

8. Limitations of liability

To the maximum extent permitted by law:

• The aggregate liability of Submit Return® and the empanelled CA, in connection with any service rendered, shall not exceed the fees paid by you for that specific filing service.
• We are not liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of refund timing, opportunity cost, or reputational damage.
• We are not liable for penalties or interest levied by the IT Department arising from facts you did not disclose, or from delays caused by your failure to provide documents on time.

9. Confidentiality

All information you share is treated as confidential. Empanelled CAs and Platform personnel handling your case are bound by written confidentiality undertakings. See our Privacy Policy for details on personal data handling.

10. Intellectual property

The Submit Return® name, logo, website design, content, calculator code, and all related intellectual property are owned by eEasy interMESH Private Limited. You may not reproduce, distribute, or create derivative works without our prior written consent. Submit Return® is a registered trademark in India.

11. Permitted use of the calculator

Our Income Tax Calculators (Quick and Detailed) are provided free for personal, non-commercial use. You may not scrape, mass-extract, or build derivative products from them. Calculator outputs are estimates and not substitutes for filed returns or professional advice.

12. Termination

Either party may terminate the engagement before filing is initiated, subject to our Refund Policy. After filing is initiated and the return is submitted to the IT Department, the engagement is considered complete for that assessment year.

13. Indemnification

You agree to indemnify and hold harmless eEasy interMESH Private Limited, its empanelled CAs, officers, and employees from any claims, damages, or expenses arising from (a) your breach of these Terms, (b) misrepresentation or omission in the information you provided, or (c) violation of applicable law by you.

14. Governing law and jurisdiction

These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan, India.

15. Modifications

We may update these Terms from time to time. The updated version takes effect when posted on this page. Continued use of the Platform after such posting constitutes acceptance.

16. Contact

Questions about these Terms? Write to support@submitreturn.com or call +91 94148 83452.