How to File a Consumer Complaint in India – Step-by-Step Guide

Introduction Facing issues with a product or service? You have the right to raise your voice as a consumer. Filing a consumer complaint is the legal way to hold sellers or service providers accountable.

This blog walks you through the process of filing a consumer complaint effectively.


When Can You File a Consumer Complaint?

  • Defective products or substandard goods
  • Poor service or breach of warranty
  • False or misleading advertisements
  • Unjustified delays in delivery or refund

Step-by-Step Process:

  1. Draft a Complaint Letter: Include product/service details, the issue faced, and resolution expected.
  2. Attach Supporting Documents: Bills, receipts, warranty cards, etc.
  3. Send the Letter to Seller/Service Provider: Use registered post or email for proof.
  4. Wait for Response: Give reasonable time for resolution.
  5. Escalate to Consumer Forum: If no response or resolution, file the complaint online at eDaakhil or in the appropriate District/State Consumer Forum.

Let SubmitReturn.com Help You Draft It Professionally Our legal team can draft a legally sound consumer complaint tailored to your situation and backed with appropriate language and structure.

Need help? Get a free consultation now!


Blog 5: What is a Relieving Letter & Why It’s Important for Employees

Introduction When you resign from a job, a Relieving Letter issued by your employer marks the formal end of your employment. It’s more than a courtesy document – it plays a critical role in your career transition.

This blog explains what a relieving letter is, why it matters, and how to request or issue one.


What is a Relieving Letter? It is an official document issued by the employer after accepting an employee’s resignation and upon completion of the notice period. It confirms that the employee has been released from duties and has no pending obligations.

Key Elements Included:

  • Employee name and designation
  • Dates of joining and relieving
  • Confirmation of resignation acceptance
  • Statement of no dues (optional)

Why It’s Important:

  • Required for background verification
  • Needed when joining a new company
  • Proof of service for future references

How to Request a Relieving Letter:

  1. Submit a formal resignation
  2. Serve the notice period
  3. Follow up with HR or reporting manager

Need a Professional Relieving Letter Drafted? SubmitReturn.com can help you create or review relieving letters that are professional, compliant, and customized.